FAQ's
Frequently Asked Questions (FAQs)
1. What makes MEND Home Service Plans different from home warranty companies?
MEND Home Repair stands out by offering faster, more reliable service with local expertise. Unlike traditional home warranty companies, we don’t deny claims, and our work is always guaranteed. We focus on getting the job done quickly and correctly, ensuring your home stays in top condition.
2. How fast can you respond to a repair request?
We prioritize speed! Typically, we can respond to a repair request within 24 hours. Our goal is to complete repairs as quickly as possible, so you’re not left waiting for days or weeks like with traditional home warranty companies.
3. Do you deny claims like home warranty companies?
No! Unlike home warranty companies, if something’s broken and covered, we’ll fix it. We believe in providing honest, reliable service without the fine print or loopholes that lead to claim denials.
4. Are your repair services guaranteed?
Yes, all of our repair services come with a guarantee. We take pride in our work and ensure that any repairs we complete are done right the first time. If there’s an issue, we’ll come back and make it right at no additional cost to you.
5. What services does MEND provide for property owners?
MEND offers comprehensive home repair services for property owners, covering everything from plumbing, electrical, and HVAC systems to appliance repairs and general maintenance. Our goal is to ensure that your properties stay in top condition, minimizing downtime and maximizing tenant satisfaction.
6. How much does a MEND Home Service Plan cost?
Our pricing is transparent and competitive. We have two different pricing plans. We also have an Air Conditioning service and repair plan that can be added to any plan for an additional cost. There are no hidden fees or surprise costs—what we quote is what you pay.
7. Can I schedule a repair at my convenience?
Absolutely! We work with you to schedule repairs at a time that works best for your schedule. We understand that your time is valuable, and we’ll do our best to accommodate your availability.
8. How do I know if a MEND Home Repair Plan is the right choice for me?
MEND Home Repair is ideal for homeowners who want fast, reliable, and guaranteed repairs without the frustration of long waits or denied claims. If you value local expertise and personalized service, we’re the perfect fit for you.
9. What areas do you serve?
We proudly serve the following areas in South Florida:
● Broward County
● Palm Beach County
● Miami-Dade County
If you’re located within any of these areas, we’re ready to assist with all of your home repair needs!
10. Do I have to have a MEND Home Service Plan to book an appointment?
No, you do not need to be enrolled in our service plans to schedule a repair with MEND. We handle all types of home repairs, regardless of whether you are a member of our service plan. Whether you’re a property owner in need of a one-time repair or seeking ongoing support, we are happy to assist with any maintenance or repair needs you have. Our services are available on a per-incident basis, and we provide transparent pricing and clear estimates before any work begins, ensuring that you only pay for what is necessary to get the job done.
11. How can I get started with MEND Home Repair?
Getting started is easy! Simply reach out to us through our contact form online or Live Chat or request a virtual estimate through our website, and our friendly team will assist you in scheduling an appointment and answering any questions you have.